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We received a thorough response to our e-mail support question in just a few hours.

E-mail support is available, with a response promised within one business day. The help file installed with the program is complete, while the online FAQs are not.

We discovered one drawback to this Windows XP-only process: you can't update the zipped file on the CD, nor can you burn a second zipped file to the disc.ĭespite its hefty price, WinZip 10 provides neither telephone support nor a printed manual.

With WinZip 10 Pro, you can also zip and burn a file directly to CD-R, CD-RW, DVD-R, or DVD+R. WinZip 10 Pro's Jobs pull-down menu also lets you choose from a range of preset compression options, such as Zip My E-mail. Use the WinZip Job Wizard in WinZip 10 Pro, for example, to schedule daily, weekly, or monthly compression of important files and automatically upload the zipped files (or just the zipped files that have changed recently) to remote FTP sites as backup storage. Why pay for a compression utility at all? If you regularly compress files, you've probably outgrown the limited capabilities native in Windows XP. WinZip 10 supports a range of common file formats, including BinHex, MIME, ARJ, LZH, and ARC files. The handy WinZip Classic Favorites button lets you search for ZIP files on your C: drive or external drives. A button lets you toggle to the more advanced WinZip Classic screen, where 10 buttons and six pull-down menus let you open, view, and encrypt ZIP files or view the help contents and tutorials. To get started with the utility, neophytes can use the WinZip wizard for a crystal-clear, screen-by-screen walkthrough of the most common tasks, such as zipping/unzipping files and folders and adding files to a zipped folder. It takes just a few minutes to install WinZip 10 Pro from the CD-ROM. And while WinZip 10 Pro may cost a little more than its competitors, the features do justify the expense. It also provides useful if limited CD/DVD-burning features, going well beyond the native compression capabilities found in Windows XP. In its new version 10 release, venerable file compression app WinZip keeps the clean interface, industry-standard encryption, and other goodies from version 9 and adds extensive automated backup options, and custom and preset compression options.